2-year warranty

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THE WARRANTY COVERS

  1. Any material or manufacturing defect recognized by the Decathlon after-sales service team.
  2. The replacement of defective parts with compliant parts for the same use and purpose.

WARRANTY PERIOD

  1. Some of our products come with a 2-year warranty from the date of purchase (your receipt determines the date of purchase).

APPLICATION OF THE WARRANTY

  1. The product must not have been subjected to shocks or abnormal use outside normal operating conditions.
  2. The product must be used in accordance with the instructions and maintained regularly.

WARRANTY EXCLUSIONS

  1. Damages that are the responsibility of a third party or resulting from intentional or fraudulent fault.
  2. Damage resulting from use not in accordance with the manufacturer's instructions, abnormal storage or operating conditions, improper maintenance, accident, negligence on your part or on the part of any third party.
  3. Damage resulting from normal wear and tear.
  4. Products that have been modified without following the manufacturer's instructions.
  5. Failure to install, operate or use the products in accordance with the instructions, specifications or conditions intended for the user and made available to the customer by Decathlon, or any alteration or repair made by you or by any third party who is not one of Decathlon's authorized repairers.
  6. Only original components are covered by the Decathlon warranty.
  7. Damage resulting from fire, lightning, storm, vandalism or unsecured transport.

Depending on the nature of the defect, Decathlon reserves the right to repair or replace the defective product. If, despite Decathlon's reasonable efforts, a defective product cannot be repaired or replaced, Decathlon will give the customer a credit equal to the amount of the original price paid by the customer for the defective product, and this represents the sole remedy to which the customer is entitled. 

In the event of a product being returned to Decathlon without valid reason or due to a defect arising from one of the circumstances described above, Decathlon reserves the right to refuse the customer's request and to return the product to the customer at the customer's expense.