Delivery times
Some of our products are stocked in our Swiss warehouse while the rest are spread across our European warehouses.
❯ Delivery within 1 working day from our Swiss warehouse if the order is placed before 3pm.
❯ Delivery in 2 working days from our Swiss warehouse if the order is placed after 3pm.
❯ Delivery in 10 working days if the product is in our European warehouses
For products sold and shipped by our partners, delivery conditions may differ. See partner delivery conditions
❯ Delivery within 1 working day from our Swiss warehouse if the order is placed before 3pm.
❯ Delivery in 2 working days from our Swiss warehouse if the order is placed after 3pm.
❯ Delivery in 10 working days if the product is in our European warehouses
For products sold and shipped by our partners, delivery conditions may differ. See partner delivery conditions
Our delivery charges
For our products sold and shipped by Decathlon.
| Controls | In-store collection | Standard delivery | Delivery by appointment | Delivery & assembly |
|---|---|---|---|---|
| Packages up to 30kg (length: 2.5m max Circumference: 4m max) | Free | Free from CHF 50 purchase | - | - |
| Packages over 30kg (length: 2.5m and + circumference: 4m) | Free | - | 49CHF | Price displayed when choosing delivery |
All our prices include customs duties and VAT.
All our prices include customs duties and VAT.
We take care of all customs formalities and pay all taxes.
Details of delivery methods
MEMBER
Click & Collect
Order online and collect free of charge from our stores in Switzerland! If the products are available directly in your Decathlon store, you can pick up your product in about 1 hour (depending on your store's opening hours). Otherwise, your products will be delivered from our warehouses according to the delivery times indicated on our website. An e-mail confirmation will be sent to you as soon as the product is ready for collection. Simple, fast and free! Your order will be held in store for 14 days.All bikes are collected ready to ride.MEMBER
Large parcel delivery
Swiss Post delivers large parcels against signature on the sidewalk in front of the building.If you give a cell phone number, the appointment will be made by sms. If you enter a landline telephone number, the appointment will be made by telephone. The carrier does not deliver to the upper or lower floors of an address. Assembly of your products is not included. Delivery of the room of your choice is optional.MEMBER
Home delivery and assembly
If this additional service is available for the chosen product, it will be proposed when choosing the delivery method. Our partner Planzer will contact you by sms or email to set up an appointment within one working day of dispatch of your order. It is important to provide a valid telephone number. The price of this service is not included in the product price.
Frequently asked questions
How can I check the status of my order?
Why is the delay 10 days when it was initially 2 days?
Why do I have to pay more than one delivery charge?
